JACS Firmware Customization services means your business never has to settle for less. Off-the-shelf devices offer very basic features and capabilities because they are built for mass production and not to fit your unique needs. At JACS, we do it better with your business in mind. JACS Solutions offers unmatched firmware customization so that what you receive is purpose-built device that’s going to get the job done. Firmware customization allows you to add and remove the apps of your choice to and from the system partition, modify Android system settings, and create a custom OS launcher, while enhancing security and creating a configuration-free deployment.

How It's Done

JACS Solutions approach to firmware customization begins with locking down the enterprise applications at the Operating System (OS) level. This allows JACS to not only provide better security and longer lifecycles, but also include just the applications that are necessary for the tasks your device needs to complete. The final result, a custom operating system or firmware image to meet your specific needs. JACS’ full firmware customization includes, but is not limited to the following:

  • Removal of bloatware and other unwanted apps for faster processing and minimized vulnerabilities
  • Installation of apps to the system partition to avoid removal or modification, enhancing performance
  • Application installation restrictions for greater security
  • Manipulation of default Android system settings to better fit your needs
  • Custom OS launcher which can lock device into “kiosk mode” to prevent unauthorized access
  • Custom boot screen, logo, wallpaper, and buttons can be displayed
  • Loading of custom firmware onto each device/display before it’s shipped for configuration-free deployment
  • System modification to provide better security from the application layer down to Android kernel security

Firmware Customization Process

Phase 1:
Discovery

During the Discovery phase, your JACS Solutions Account Manager and Sales Engineer will work hand-in-hand with you to determine your touchscreen tablet or display vision, including both your hardware and firmware needs. Your Discovery team will be able to make recommendations and answer any questions to help you build the best solution for your business.

Phase 2:
Evaluation

The JACS Solutions’ Research & Development team will receive your device specifications and determine the feasibility of each requirement. From here, you will receive either approval or denial of each requested specification. Should any specifications be denied, you may re-enter the Discovery phase. We will continue to work with you to create the custom solution that works best.

Phase 3:
Statement of Work

Once you and the JACS Solutions’ Research & Development team agree on all technical requirement details and how they are realized, all requirements are summarized in a statement of work (SOW) document. This document will be developed and submitted to you for review and signed approval. This signed document will initiate the development of your custom-built solutions.

Phase 4:
Development & Validation

The Development & Validation phase is where we get busy making your solutions exactly the way you want them. Once we have created your requested devices, we will send sample devices to you for testing. After confirming that they meet your requirements, additional devices will be created and ready to ship directly to you, fully-loaded and ready to deploy.

JACS Firmware Customization Vs. MDM

MDM

Level of Security

MDM locks down the device at the application layer, leaving the device backdoor open and exposed to vulnerabilities.

Need for Connectivity

MDM functions through an online platform to remote configure and retrieve the device status. Any disruption to online connectivity will cause issues.

Engineering Resource

MDM requires you to have dedicated engineering resources to manage the MDM solution.

JACS Custom Firmware

JACS locks down the device at the kernel layer and can be locked down all the way up to the application layer. This closes the backdoor and removes workarounds.

JACS performs device firmware lockdown on each device prior to shipping. Once the devices are deployed, there is no need for remote management and constant check up.

JACS removes the need for dedicated engineers, saving time and money.

Why Custom Build?

Highly Secure

Purpose-built devices are one of the best ways to ensure data security and control the user experience. Off-the-shelf devices, or BYOD (Bring Your Own Device) solutions usually lack the required protection and oversight. With the ability to offer a higher level of control over the Android source code, JACS can exclude elements of the OS that will introduce vulnerabilities and security risks to the overall solution. This is a more secure approach than traditional mobile device management (MDM) where enterprise applications are placed in the user partition of the device which still leaves the device open to common security vulnerabilities.

Easy Deployment

Configuring each device is time and resource consuming. By customizing the firmware at the OS level, it eliminates the need to set up each device manually. Every device is ready to be deployed out of the box, saving time and money.

Controlled User Experience

When your device firmware is built from the ground up with you in mind, it provides a more straightforward and controlled user experience. Users are also unlikely to access unwanted apps or trigger unwarranted data usage.

Download the Firmware Customization Sheet

Tamper proof purpose-built devices with customized software