Privacy Policy

This Online Privacy Policy applies to personal information about you that JACS Solutions, Inc. (“JACS,” “we,” “our,” “us”) may obtain when you visit our website, www.JACS-solutions.com (the “Site”). This Online Privacy Policy describes how we may collect, use, share, or otherwise process personal information about you that we obtain from your use of our Site; your choices regarding our use of your personal information; how we safeguard such information; and how you may contact us regarding our privacy practices. The Online Privacy Policy does not address personal information you provide to us in other contexts.

Collection of Personal Information

Personal Information You Provide. We may obtain personal information, information that can be used to identify you individually, from you directly when you interact with the Site (for example, when you express an interest in obtaining additional information from us, use the “Contact Us” or similar features on our Site, subscribe to our blog, or create a ticket with our Help Desk). The personal information you might provide to us in this context includes your name and contact information, such as email address or phone number.

Information Collected Automatically. We, and the vendors we work with, may use various tools and technologies like cookies and web server logs to collect certain information automatically about you when you visit our Site. This information may include IP addresses, device identifiers, browser characteristics, operating system details, Internet service provider details, language preferences, referring URLs, time and length of visits, and pages viewed. Please note that we, and other parties we work with, may collect personal information about your online activities over time and across different devices and online properties when you use the JACS Site.

Cookies are small data files that your web browser stores on your computer. Cookies may allow a website to recognize a user’s device, record user preferences, track the pages a user visits on the website, and identify the referral website. Most web browsers accept cookies by default, but you may be able to adjust your browser settings to remove or reject cookies. Our Site uses both session ID cookies and tracking cookies. Session ID cookies make it easier for you to navigate the Site and expire when you close your browser. Tracking cookies help us understand how you use the Site and enhance your user experience. Please note that blocking cookies on our Site may affect the availability and functionality of the Site and other websites. Also, disabling cookies may invalidate opt outs that use cookies to recognize devices that have opted out.

You may opt out of interest-based advertising using ad industry opt out tools by visiting youradchoices.com/control and optout.networkadvertising.org. To effectively manage cookies via these tools, you must set cookie preferences on all browsers and all devices that you use. If you clear the cookies on your device, you may need to set your cookie preferences with these tools again. We are not responsible for the completeness, accuracy, or effectiveness of any third-party programs, tools, or frameworks, or the information they provide.

Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, our Site is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, visit www.allaboutdnt.com.

We may use certain third-party web analytics services to help us understand and analyze how visitors use the Site and serve advertisements on our behalf across the Internet. We have implemented Google Analytics Advertising features such as dynamic remarketing, interest-based advertising, audience targeting, behavioral reporting, demographics and interests reporting, user segment analysis, device reporting, display advertising, and video ads reporting. We and our vendors may use first-party cookies or other first-party identifiers as well as third-party cookies or other third-party identifiers to deliver advertisements, create a profile of you, measure your interests, personalize content, and detect your demographics, location, or device.

For more information on how Google Analytics uses data collected through the Site, visit www.google.com/policies/privacy/partners. To opt out of Google Analytics cookies, visit: www.google.com/settings/ads and tools.google.com/dlpage/gaoptout/.

Information Collected From Other Parties. We may combine information that we collect about you on our Site, including information collected automatically, with information we obtain from others. To the extent we combine information that we collect automatically or that we obtain from others with personal information you provide to us, we will treat the combined information as personal information in accordance with this Online Privacy Policy. When you submit information to another party, you are solely subject to that party’s terms of use and privacy policies, for which we have no responsibility.

Use of Personal Information

We may use personal information we collect through the Site for various purposes including:

  • Facilitating and personalizing your user experience;
  • Communicating with you, including responding to your requests or inquiries;
  • Marketing and advertising our products and services;
  • Monitoring and analyzing trends, usage, and activities of Site visitors and users;
  • Improving the JACS Site;
  • Preventing, investigating, identifying, or taking any other action with regard to any suspected or actual fraudulent or illegal activity or activity that violates our policies;
  • Complying with applicable laws, rules, regulations, and legal processes as well as our company policies; and
  • Any other purpose, with your consent.

Sharing Your Personal Information

We may share your personal information with our affiliates, business partners, and vendors that provide services on our behalf. We may also share your personal information as follows:

  • To comply with the law, law enforcement, other legal process, or in response to a government request;
  • To protect rights, property, life, health, security, and safety;
  • In connection with any proposed or actual merger, purchase, sale, or any other type of acquisition or other transaction, including a transfer of all or a portion of our business to another company;
  • For any other purpose consistent with our statements in this Online Privacy Policy or otherwise allowed by applicable law; and
  • With your consent or at your direction

Linked Websites

The Site may include links to other websites that are not owned or operated by JACS. This Online Privacy Policy does not apply to those websites, which may have their own privacy policies or notices that you should review to understand how they may collect, use, or disclose your personal information. JACS is not responsible for the content or privacy practices of any linked websites that it does not control.

Social Features

Certain features of the Site may permit you to initiate interactions between the Site and other platforms like social networks operated by unaffiliated parties, for example, if you “like” or “follow” JACS on those platforms (“Social Features”). If you choose to “like” or share content or post information using Social Features, that information may be publicly displayed, and the party operating the other platform may receive information about you and your use of our Site. Similarly, if you interact with us through Social Features, we may have access to information about you from the social media platform. Please note that if you mention JACS, or comment about or in response to us, in your post on another platform, that platform may allow us to publish your post on our Site. In addition, we may receive information about you when that information is accessible through another user’s social media. For example, if a user on a social media platform gives us access to their profile and connections, and you are a connection of that user, we may obtain information about you. You should review the terms, policies, and settings of these platforms to learn more about their data practices and/or adjust your settings.

Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the Internet and online digital storage are not completely secure, so we cannot guarantee the security of your information collected through our Site.

Your Choices

If you do not wish to receive marketing emails from us, you can opt out of future marketing emails by following the instructions provided in our marketing emails or by emailing us at marketing@JACS-solutions.com. Users may have certain choices related to their personal information, including opting out of marketing emails will not affect our administrative emails to you (for example, emails about your use of our products and services).

Information for Users Outside the United States

JACS is based in the United States. If you are visiting the JACS Site from outside the United States, please be aware that information we obtain about you will be transferred to and processed in the United States. By using the Site and providing your personal information, you acknowledge that your personal information may be transferred to and processed in jurisdictions outside your own and consent to the transfer and processing. Please be aware that the data protection laws and regulations that may apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence.

For users in the European Economic Area and United Kingdom, please refer to our GDPR Privacy Notice for additional information about how we process your personal data and details about your privacy rights.

California Privacy Rights

California residents may have certain rights under the California Consumer Privacy Act and California’s “Shine the Light” law, as provided in our California Consumer Privacy Notice.

Children’s Privacy

Our Site is not intended for children, and we do not knowingly collect personal information from visitors under the age of 13. If we learn that we have received personal information from someone under the age of 13, we will delete such information in accordance with applicable law.

Revisions to this Online Privacy Policy

This Online Privacy Policy is subject to change at our discretion. We will indicate changes to the Online Privacy Policy by updating the “Effective Date” at the beginning of the Online Privacy Policy. Your continued use of this Site after any update to this Online Privacy Policy will constitute your acceptance of our changes.

Contact Information

You may direct comments or questions regarding this Online Privacy Policy to us via email at info@jacs-solutions.com.