5 Questions To Ask Yourself About Your Telehealth Solution

5 Questions about Telehealth Solutions
  1. Is Your Solution Safe?
  2. Is Your Solution Built To Last?
  3. Do You Need To Leverage Peripherals For A Total Solution?
  4. Does Your Battery Life Offer The Reliability You Need?
  5. Do You Have Complete Control Over Your Solution?

As COVID-19 quickly spread around the world, we witnessed an enormous spike in teleservices. Schools quickly adopted an eLearning curriculum. Office workers went remote. And hospitals and physicians started to see the importance of having a telehealth solution to conveniently and safely treat their patients. And while the COVID-19 may have been the catalyst to the telehealth spike, it’s here to stay long after COVID-19 is gone.

However, before caregivers and integrators go rushing off to build a telehealth solution that could have them wallowing in regret and empty pockets, answering these 5 questions can help you build an affordable, safe, and robust telehealth solution without the wasted time and money.

Is Your Solution Safe?

Does your solution meet the HIPAA requirements necessary to keep patients’ medical information safe? This is extremely important! While there are many things that caregivers can’t control when it comes to patient information, like who may be able to overhear a virtual visit, the transmission of data and the accessibility of information on telehealth devices is definitely in your control.

Is Your Solution Built To Last?

Do you want to upgrade your telehealth application or even the hardware itself every 12-18 months? The typical lifecycle of a consumer-grade device is just 12-18 months. Meaning in just a year, you could be throwing thousands of dollars back into your telehealth investment. How do you solve this problem? It’s simple. Improve your lifecycle. One way to do this is with customized solutions. Custom solutions average a 3-5 year lifecycle so your hardware lasts longer, and operates on its own system upgrade schedule (dictated by you, of course). Therefore, your applications don’t have to be rewritten and reevaluated with every new upgrade that’s forced upon you like consumer-grade solutions.

Do You Need To Leverage Peripherals For A Total Solution?

The peripherals you may need are going to vary based on the type of solution you’re looking to build. For example, remote patient monitoring solutions are a great way for both physicians and patients to have greater oversight of a patient’s health. They typically include a customized touchscreen hub that serves as the interface for data collection, transmission, and more. These solutions also use various peripherals to collect data like blood pressure monitors, glucose meters, oximeters, weight scales, and more. So how do you facilitate the use of so many different peripherals? PoE, Bluetooth, HDMI ports, USB and MicroUSB ports, scanners, and more allow you to connect numerous healthcare peripherals to your solution to better serve patients and their needs. So, before you go spending thousands, make sure that your solution has the means to facilitate your connectivity needs.

Interested in remote patient monitoring? Learn how Clear Arch Health built its industry-leading MobileVitals® Touch System.

Does Your Battery Life Offer The Reliability You Need?

You want a solution that’s going to be reliable. You don’t want to lose important data because of a power outage or drive patients crazy with how often they have to charge your solution or be inconvenienced by unsightly power cords. So how do you achieve a lasting battery? Some solutions may force you to add a huge, bulky battery to your solution, losing points on sleekness and style. Others may force you to sacrifice functionality to limit battery usage. The truth is, consumer-grade devices are loaded with bloatware and applications that run the battery down and you could save so much battery life by simply removing them. Yet, this isn’t typically an offered service when you buy a big brand name tablet off the shelf. Alternatively, you can customize your device firmware to remove unnecessary applications and features making room for what matters most to you.

Do You Have Complete Control Over Your Solution?

I know what you’re thinking. Of course, you have control over your solution. It’s yours, right! Who else would have control? Well, your device manufacturer might have control. Let’s jump back to question 2 for a second. Remember when we discussed how manufacturers push system updates on their schedule and how they could have you running back to the drawing board with your applications. Not if you control those system updates. You can control your operating systems and update schedules for greater standardization and solution oversight, with you in the driver seat for everything from building your solution to the exact time, date, and even location of updates. It’s all possible IF, you go with a manufacturer that offers that control like an OEM/ODM.

Ready to build a safer, more secure telehealth solution that puts you in the driver seat? We’d be happy to help. Contact us at 443.718.4333, email info@jacs-solutions.com, or visit us on the web at www.jacs-solutions.com to get started.