JACS https://www.jacs-solutions.com Thu, 30 Apr 2020 14:32:12 +0000 en-US hourly 1 https://wordpress.org/?v=5.3.3 https://www.jacs-solutions.com/wp-content/uploads/2019/08/cropped-JACS-Logo-Banner-32x32.png JACS https://www.jacs-solutions.com 32 32 4 Things Solutions Providers Should Know about Telehealth Security https://www.jacs-solutions.com/4-things-solutions-providers-should-know-about-telehealth-security/ Thu, 30 Apr 2020 14:32:11 +0000 http://www.jacs-solutions.com/?p=9103 The COVID-19 pandemic has accelerated the usage of telehealth services for patient care. More than ever, healthcare providers are utilizing virtual consultations and remote patient monitoring. According […]

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The COVID-19 pandemic has accelerated the usage of telehealth services for patient care. More than ever, healthcare providers are utilizing virtual consultations and remote patient monitoring. According to research, the global telehealth market will reach around US$ 53.1 billion by 2026, with North America holding the largest share of the market. Rising costs in healthcare, technology advancement, the increasing number of people suffering from chronic diseases, and increased reimbursement of telemedicine all contribute to this growing trend.  

For telehealth technology solution providers and integrators, while it is tempting to rush to create a solution to capture this market demand, security must be prioritized, among other things. Here are four security considerations that every company should know. 

#1: How are the patients’ data collected and shared?

The privacy and security of the patients’ data pose the most significant security risk in telehealth. What level of control is in place to collect, use, and share the patient’s personal and medical data? For example, if the user is using a consumer smartphone, the smartphone apps may share sensitive data—such as sensor data on location—with advertisers and other third parties in ways not anticipated by users. In another example, a remote patient monitoring device may inadvertently collect private information the patient does not wish to share, such as the household occupancy status. 

#2: How are the patients’ data transmitted?

How the data is transmitted can cause another layer of security concern. For the service providers, it is crucial to take into consideration the evaluation of the telecommunications platform it uses. Is the transmission of the data encrypted? Proper encryption can protect data privacy by encoding the transmitted data. If the data is intercepted, it cannot be read without the decryption key. Major telecom network providers offer enterprise-grade protections via value-added services, and it is well worth the resources to investigate which services can help you safeguard data security at the network level. At JACS Solutions, we partner closely with companies such as Asavie via our joint solution to ensure our telehealth customers are protected end-to-end, from the network to the devices. 

#3: What is the level of the patients’ tech skills?

How often do we hear a technology product doesn’t work because of “user errors”? Probably more often than we’d like. For best practices, telehealth solution providers should factor in the level of the user’s technical skill at the design stage of the product, and not as an afterthought. It is especially important when the solution requires the integration of software, hardware, and services components. On the hardware side, JACS Solutions helps our telehealth partners achieve this by locking down the devices at the operating system level via firmware customization and transforming devices such as the tablets into single-purpose devices. This approach dramatically reduces security risks and enhances Protected Health Information (PHI).  The device does not have unapproved applications, and the user cannot accidentally initiate such applications which could potentially transmit unintended patient data.

#4: What regulations govern the patients’ data security?

HIPAA’s privacy and security rules require that the information collected through a telemedicine service is encrypted. Also, the service providers need to message the patients via a secure network connection. On March 18, 2020, to help fight the COVID-19, the Office for Civil Rights announced it would not impose penalties for HIPAA privacy noncompliance during the pandemic. This change, however, is not expected to last past the pandemic crisis time, so telehealth companies still need to address the security issues at the core of their products. 

On the medical device side, the Food and Drug Administration (FDA) regulates medical devices, with a focus on technical issues related to the security and integrity of information. It does not, however, monitor consumer-facing devices and apps.

JACS Solutions has a track record working with medical device companies and telehealth solution providers. Our customized firmware and hardware save our customers costs and minimize security risks. Contact us to learn how we can help deliver your secure telehealth solutions. 

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Increasing Sales and Satisfaction with Custom Line Busting Solutions https://www.jacs-solutions.com/increasing-sales-and-satisfaction-with-custom-line-busting-solutions/ Mon, 06 Apr 2020 11:15:04 +0000 http://www.jacs-solutions.com/?p=9012 As we progress through the first quarter of the new year, the shopping struggles of the recent holiday season are becoming a faint memory. However, the stress […]

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As we progress through the first quarter of the new year, the shopping struggles of the recent holiday season are becoming a faint memory. However, the stress of long lines at drive-thrus and department stores is far from behind any of us. For retailers, stressful lines can drive time-crunched customers out the line, out the door, and worse, over to a competitor. Insert “line busting”, a phrase that’s been growing in popularity in recent years for its ability to shorten or eliminate checkout lines. If you’ve been considering a line busting solution to help your business, then you’ve come to the right place. Below, we’ll break down what line busting is, what your business needs to get started, and why you need a custom device to create the best line busting solution to increase sales and satisfaction among your valued customers.

Line Busting Explained

So, what is line busting? Line busting shortens or eliminates checkout lines by allowing customers to swap standing in line for paying in a separate area. Typically, this is done in two ways. Either via a mobile Point-of-Sale (PoS) system that is leveraged on a handheld, touch device by sales members, or a self-checkout kiosk solution. Whichever works best for your business, line busting is the most effective way to combat long, time-consuming checkout lines and improve the customer experience and overall satisfaction. Happy customers are returning customers, meaning more revenue for your business.

Getting Started

Your checkout lines have been overwhelming to say the least, you’ve witnessed the frustration on your customers’ faces too many times, you’ve watched customers abandon their carts and head for the door, and have grown tired of apologizing for the long wait. Line busting is exactly what your business needs and there are two main areas to focus on for proper execution. The first is resources. A successful, mobile, line busting solutions needs adequate staff, including someone or multiple people dedicated to supporting line busting, those dedicated to the main checkout line(s), and proper in-store assistance. Should you want to include a kiosk solution, your store needs adequate space to dedicate an area for line busting checkout, including staff to assist customers.

The next area of focus is a suitable PoS system. While your business’s specific needs will dictate the exact solution you’ll require, a proper line busting system is going to be able to deliver on these three major capabilities, mobility, kiosks and displays, and integration across all devices.

Mobility is key! PoS systems that offer a tablet-based option are the only way to get staff in the lines and “busting” them. Mobile systems allow staff to meet customers where they are to take payment and even have benefits on the sales floor by allowing staff to check inventory.

A PoS system that can be leveraged by kiosks and displays offer incredible value to your business. In some cases, they can easily eliminate a line by allowing customers to order at the kiosk and shop for additional items as they wait for their order.

Last, and certainly not least, is a PoS system that allows for seamless integration across all devices. Effective integration allows you to manage orders, transactions, inventory, and more in real-time. Thus, improving efficiency, saving time, and enhancing your customers’ satisfaction.

Leveraging Custom Solutions

So now you know what line busting is, you know you need it, and you know what to look for in a PoS solution. So, let’s take it a step further because your line busting solution is only as good as the hardware you run it on.

You’ve determined a tablet solution is best, but does that mean you want to settle for an off-the-shelf tablet solution? A custom tablet will allow you to take full ownership of your entire PoS solution. Do you need a custom barcode scanner built-in? What about a custom operating system to run your PoS software, or specific ports to operate peripherals like a receipt printer? You may even want to customize how rugged your device is to withstand the bumps and drops that could take place on the sales floor. A custom hardware solution can help you do all of this and more. You can also customize larger screen displays to build the perfect kiosk solution.

Hardware customization includes your devices’ operating system, memory, frame, casing, camera, ports, branding, etc. You can also create custom accessories to accommodate your devices like docks, mounts, enclosures, hand strands, extended battery cases, and more. You dream it, and it can be done. As such, custom solutions help with the seamless integration of all your tablets, as well as integrating new technology with legacy equipment and acquiring unique features and capabilities.

Your custom line busting solution doesn’t just end at the hardware. You can also customize your firmware to provide additional benefits to your solution including unbeatable security and customization. Firmware customization is perfect for sole-purposing, meaning that your devices run only the PoS you’ve chosen and the applications that are necessary for the tasks at hand. This process is a huge factor in why custom solutions provide longer lifecycles that boost your investment and save you money. Additionally, firmware customization will remove bloatware, restrict application installation, provide a custom OS launcher, and can also include a custom boot screen, logo, wallpaper, and buttons, all while providing way more security than an off-the-shelf solution.

Learn more about what JACS Solutions can do for your business by downloading our Retail Solutions sheet. For even more information, call 443.718.4333, email info@jacs-solutions.com, or visit us on the web at www.jacs-solutions.com.

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3 Benefits of Leveraging Custom Touchscreens in Healthcare https://www.jacs-solutions.com/3-benefits-of-leveraging-custom-touchscreens-in-healthcare/ Wed, 25 Mar 2020 09:25:42 +0000 http://www.jacs-solutions.com/?p=9005 Touch displays are transforming the healthcare industry. From patient check-in to wayfinding to healthcare applications, touchscreen devices are making their way into various healthcare facilities all over […]

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Touch displays are transforming the healthcare industry. From patient check-in to wayfinding to healthcare applications, touchscreen devices are making their way into various healthcare facilities all over the world in lots of different ways. And they should, because touchscreen solutions are helping to make things more efficient and lighten the load on staff and providers. While leveraging touchscreen solutions may seem like a no-brainer, many organizations are missing out on the numerous benefits that a custom solution can bring. Instead of settling for an off-the-shelf device, check out these three major benefits that your organization could be enjoying by going custom today.

Built Just for Healthcare

Off-the-shelf devices can meet a lot of general customer needs, but sometimes they don’t come close to the demanding hardware needs of a healthcare solution. For many, a custom device is the answer to getting everything you need without settling. Custom hardware has its place in nearly every facet of healthcare including hospitals, clinical systems, home health care, research labs, and consumer workplaces. Regardless of location, a custom solution brings the best technology to your facility to optimize your care environments.

Hardware customization includes your devices’ operating system, memory, frame, casing, camera, ports, branding, etc. You can also create custom accessories to accommodate your devices like vehicle docks, mounts, enclosures, hand strands, extended battery cases, and more. If you can dream it, the right partner can get it done. As such, custom healthcare solutions help with integrating new technology with legacy equipment, acquiring unique features and capabilities – such as ports, loudspeakers, optimized cameras for telehealth, etc., – getting the right feature to cost ratio, and incorporating healthcare peripherals.

Endless Possibilities

Whatever your needs, when it comes to creating a custom solution for your healthcare organization, the only roadblock is your imagination. Custom firmware opens doors for delivering endless possibilities. If you’re looking to design a one-of-a-kind healthcare solution, custom is the only way to go.

Firmware customization is perfect for sole-purposing, essentially making sure that your solution only runs the applications that are necessary for the tasks at hand. This process is a huge factor in why custom solutions provide longer lifecycles that boost your investment and save you money. Additionally, firmware customization will remove bloatware, provide a custom OS launcher, and can also include a custom boot screen, logo, wallpaper, and buttons.

What has traditionally meant waiting in long lines, loss of privacy, and frustration, can now be done with interactive, easy-to-use patient engagement solutions. Custom touchscreen solutions also improve productivity for staff and providers. Leverage your applications to access patient records, view images, manage prescriptions, and more for a seamless, time-saving, better-functioning alternative to paper-based processes and legacy systems.

Whether you’re looking to leverage a solution to increase patient satisfaction, reduce inefficiencies, modernize processes, or better engage patients in treatment, a custom firmware solution allows you to leverage the applications of your choice (whether your own creation or purchased), build to your design specifications, and ensure a fully-functioning firmware for your solutions to run on. With the right solution provider, a satisfactory solution that engages and empowers both patients and staff is just a phone call away.

Improved Security

When dealing with patient data, security always comes first and with a custom touchscreen solution, security begins with your firmware. Proper firmware customization begins with locking down your enterprise applications at the Operating System (OS) level. This not only provides better security but ensures that only the necessary applications run on your device. The removal of any unwanted apps and the restriction of application installation, in turn, minimizes potential vulnerabilities. Locked down firmware includes installing apps to the system partition to eliminate removal or tampering, thus enhancing performance. Further system modification then provides better security from the application layer down to the kernel level.

Learn more about what JACS Solutions can do for healthcare by downloading our Healthcare Solutions sheet. For even more information, call 443.718.4333, email info@jacs-solutions.com, or visit us on the web at www.jacs-solutions.com.

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Actsoft, Inc. and JACS Solutions Announce New Partnership to Empower the Mobile Healthcare Industry https://www.jacs-solutions.com/actsoft-inc-and-jacs-solutions-announce-new-partnership-to-empower-the-mobile-healthcare-industry/ Mon, 09 Mar 2020 09:00:55 +0000 http://www.jacs-solutions.com/?p=9066 Tampa, FL — Actsoft, Inc. and JACS Solutions announced a new collaboration, through which they will bring their solutions together in order to boost the security of […]

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Tampa, FL — Actsoft, Inc. and JACS Solutions announced a new collaboration, through which they will bring their solutions together in order to boost the security of the mobile healthcare industry.

This partnership promises to be a perfect pairing of like-minded businesses with a common goal: providing reliable safekeeping of confidential customer data on behalf of healthcare providers that need the flexibility of actively working in the field.

“We are excited to join forces with this innovative mobile device manufacturer,” said Kevin Thigpen, Chief Operating Officer at Actsoft. “With their expertise in creating secure smart devices and our HIPAA-compliant mobile management software, we are able to offer on-the-go healthcare providers a joint solution that boosts worker efficiency while keeping customer information strictly confidential.”

“Protecting customers’ data and connectivity are our top priorities,” said Rattana Chay, Vice President of Operations at JACS Solutions, “JACS Solutions has been creating single-purpose devices for many years, for a variety of verticles.  Our devices leverage hardened firmware which provides greater security, visibility, and control of a company’s data. We are excited to partner with Actsoft, Inc. – together, we are redefining mobility security in both hardware and software.”

Through JACS Solutions, mobile healthcare providers will be able to procure top-of-the-line, enterprise-grade smart devices designed specifically with security in mind. When coupled with Actsoft’s field management solution, which underwent rigorous testing to ensure it meets HIPAA security standards, the pair forms a formidable defense against data breaches. With affordable price points for both and the ability to customize features for each customers’ needs, the two are positioned to make waves in the health industry.

For more information about Actsoft, Inc., visit www.actsoft.com. For more information about JACS Solutions, visit www.jacs-solutions.com.

Founded in 1996, Actsoft, Inc. is a leading software development company headquartered in Tampa, Florida. They specialize in the production of GPS-based mobile management applications for businesses with workers and vehicles on the go and provide a suite of enterprise solutions through all major wireless carriers to thousands of companies around the world. The company is the recipient of multiple Frost & Sullivan awards and was most recently voted one of Tampa Bay’s Top Workplaces. For more information, visit Actsoft.com.

JACS Solutions designs and manufactures custom-built, commercial-grade Android and Windows connected devices, touch displays, and industrial IoT solutions. One million JACS products have been deployed in 55+ countries by leaders in healthcare, transportation, retail and more. JACS Solutions differentiates itself by providing customized and affordable hardware and device software. Customers gain peace of mind from highly-secured, single-purposed devices, and achieve lower cost with long product life cycles. For more information, visit www.jacs-solutions.com.

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Asavie and JACS Solutions partner to provide Customized Smart Devices with Secure Connectivity Optimized for the Mobile Enterprise https://www.jacs-solutions.com/asavie-and-jacs-solutions-partner-to-provide-customized-smart-devices-with-secure-connectivity-optimized-for-the-mobile-enterprise/ Tue, 03 Mar 2020 09:05:56 +0000 http://www.jacs-solutions.com/?p=9037 Dublin, Ireland – March 3 – Asavie, a leader in secure Enterprise Mobility and IoT Connectivity services announced today their partnership with JACS Solutions who provide customized […]

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Dublin, Ireland March 3 – Asavie, a leader in secure Enterprise Mobility and IoT Connectivity services announced today their partnership with JACS Solutions who provide customized and secure smart devices and solutions for enterprises, integrators and VARs. The partnership benefits enterprises across sectors from healthcare to transportation to public safety with secure, tailored mobility solutions that address industry-specific regulatory requirements.

Together, Asavie and JACS create end-to-end solutions for the mobile enterprise comprising of custom-built digital devices, firmware customization, and a network-based security service that provides private connectivity and always keeps the mobile workforce’s data safe. One example of this is in the healthcare sector where ensuring patient data privacy and security is critical for HIPAA compliance. The joint offering will deliver enhanced security, improved productivity and enable greater service delivery outcomes for both employees and patients.

Welcoming the announcement, Stuart Lodge, SVP Global Sales with Asavie said “We are excited by the opportunity presented by our partnership with JACS Solutions. Our joint engagement enables mobile network operators to deliver field-ready products optimized to meet the specific security and use case needs across many industries.”

Commenting on the announcement, Rattana Chhay, VP Operations with JACS Solutions said, “The integration of Asavie’s software will ensure that all customers using a JACS’ device will have access to real-time security, visibility, and control of their company data. Both of our companies focus on a customer-first approach with key telecom operator partnerships around the world. Partnering with Asavie opens the door for newfound IoT, M2M, and Enterprise opportunities in a mobility centric world focused on hardware and software security.”

Both Asavie and JACS Solutions will be at HIMSS 2020 from March 9-13

Meet us at Stand number #6878. 

About Asavie
Asavie’s on-demand mobility and IoT services deliver increased productivity, actionable insights and enhanced security for the digital business. Asavie’s cloud-native platform provides software distributed edges that unify visibility and control across all mobile and IoT endpoints. Strategic distribution and technology partners include AT&T, AWS, Dell, IBM, Microsoft, O2, Singtel, Telefonica, Verizon and Vodafone. Asavie is an ISO27001 certified company. www.asavie.com, follow @Asavie on twitter.

About JACS Solutions
JACS Solutions specializes in bringing industrial IoT visions to fruition, without compromise. Through industry-leading hardware and firmware customization, JACS works closely with enterprises, integrators, and VARS to meet their needs in mobile enterprise, M2M, and IoT. We design, manufacture, and provide end-to-end support for enterprise-grade smart devices, smart-displays, and accessories. As such, JACS Solutions provides more flexibility, greater security, and affordability for organizations. www.jacs-solutions.com/, follow @JacsSolutions on twitter.

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JACS Solutions Launches the New TD191 LTE USB Dongle https://www.jacs-solutions.com/jacs-solutions-launches-the-new-td191-lte-usb-dongle/ Mon, 10 Feb 2020 15:45:43 +0000 http://www.jacs-solutions.com/?p=8944 Columbia, MD – January is commencing the year of innovation and technology as JACS Solutions offers its first new product of 2020. The TD191 LTE USB Dongle is […]

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Columbia, MD – January is commencing the year of innovation and technology as JACS Solutions offers its first new product of 2020. The TD191 LTE USB Dongle is an easy-to-use, driverless USB dongle built to provide instant, reliable internet connection at 4G LTE speeds. This powerful device features global roaming in North America, Europe, and Asia, so if you have a Nano-SIM card, you have secure internet whenever and wherever you need it.

“We are extremely excited to announce the launch of the LTE USB Dongle,” said Rattana Chhay, VP of Operations. “With carriers shutting down their 3G service, this device is going to be a game-changer for many organizations. Organizations now have a hassle-free (plug and play/no additional software needed), cost-effective way to make their devices LTE capable.”

JACS Solutions’ TD191 LTE USB Dongle is perfect for businesses looking to upgrade existing equipment to 4G without expensive equipment upgrade costs, especially in preparation of the 2G/3G sunset. A user just needs to insert the Nano-SIM card of their choice into the dongle, plug the dongle into the device needing an internet connection, and await their high-speed internet. It’s suitable for laptops, hotspot routers, and any device with a USB port that needs mobile cellular network access. The TD191 is especially great for current JACS Solutions customers looking to combine network connectivity with their current Wi-Fi- or PoE-powered solutions, as the dongle works seamlessly with the JACS’ Android operating systems.

For more information about JACS Solutions, visit www.jacs-solutions.com.

About JACS Solutions

JACS Solutions designs and manufactures custom-built, commercial-grade Android and Windows connected devices, touch displays, and industrial IoT solutions. One million JACS products have been deployed in 55+ countries by leaders in healthcare, transportation, retail and more. JACS Solutions differentiates itself by providing customized and affordable hardware and device software. Customers gain peace of mind from highly-secured, single-purposed devices, and achieve lower cost with long product life cycles.

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3 Steps to Surviving the 2G/3G Sunset https://www.jacs-solutions.com/3-steps-to-surviving-the-2g-3g-sunset/ Mon, 10 Feb 2020 15:39:49 +0000 http://www.jacs-solutions.com/?p=8923 Carriers are feeling the pressure from consumers and businesses alike for faster speeds and more reliable connections. Hence, we’ve seen the popularity of 4G grow immensely with […]

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Carriers are feeling the pressure from consumers and businesses alike for faster speeds and more reliable connections. Hence, we’ve seen the popularity of 4G grow immensely with 5G not far behind it. While this would seem like great news on the surface, adjusting for the new networks means moving away from GSM and UMTS networks. Ultimately leaving 2G and 3G connectivity to be sunset globally. So, what’s the harm with throwing out the old to make room for the new? For starters, this sunset leaves many businesses scrambling to prepare for the transition as 2G and 3G connectivity are the most utilized networks among deployed devices. Some carriers, such as AT&T and Verizon, have already shutdown their 2G network and other shutdowns are set to occur this year. However, all hope is not lost. Check out our 3 effective steps below to help you navigate and prepare for the impending 2G/3G sunset.

Understanding Your Technology Investment

The very first thing you need to do to prepare for the coming shutdowns is to understand its impact on your organization. Begin with an audit of your current technology investments.

Ask yourself:

  • How many devices are you managing and of which, how many will be impacted by the shutdown?
  • Which networks are each of these devices connected to?
  • What carriers are these devices connected to?

Once you have a better understanding of your current investment, Step 2 will help you address the next very important question, when are your devices’ carriers’ 2G and 3G networks set to shut down?

Get Ahead of Shutdown Dates

Many major carriers have released their network shutdown schedules to help businesses like yours get ahead of the shutdown dates. Below, we’ve compiled a list of the important dates to help you get started.*

*Work directly with your carrier for exact dates and network shutdown details.

Find a Replacement LTE Solution

The previous steps serve to help you really dive into what you can expect from the 2G/3G network sunset and when you can expect it. Step 3 is where you really get your hands dirty in finding a solution to this problem.

There are different categories of LTE technologies such as Categories 1-26 LTE, Category M LTE (Cat M), narrowband IoT LTE (NB-IoT), and more according to 3GPP 36.306 Release 15. To make sure you know the category that best meets your organization’s needs, you’ll want to explore expert advice. If this expert doesn’t exist within your organization, it’s best to seek an independent consultant or partner with an IoT vendor that will work hand-in-hand with you to bring your vision to fruition. Whether you’re looking to purchase off-the-shelf, LTE-capable devices, or need help developing a new, custom, LTE-capable device, JACS Solutions is here to help. JACS offers fully customizable, 4G LTE devices that are certified on either AT&T’s or Verizon’s networks. JACS has also recently launched an LTE USB Dongle to help businesses like yours survive the 2G/3G sunset with a quick, painless, cost-effective 4G LTE solution.

Plug n’ Play 4G LTE Solution

The TD191, LTE USB Dongle, is a driverless dongle made to provide up to 150Mbps 4G LTE download speeds to most devices requiring only a USB port. The TD191 works on a wide array of global LTE bands to allow you to do business wherever it may take you. Regardless of your device’s current network, the TD191 will seamlessly connect, and can even be embedded in some devices to provide you instant, reliable internet on the devices that you know and love. Eliminate the need for costly technology refreshes with a fraction of the cost.

Want to learn more? No problem. Call or email us today to speak with one of our knowledgeable Sales Directors for one-on-one consulting on how JACS Solutions can help you survive the 2G/3G sunset. You can also visit us on the web 24/7 at www.jacs-solutions.com.

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JACS Solutions’ 5-Step Approach to a Custom Solution https://www.jacs-solutions.com/jacs-solutions-5-step-approach-to-a-custom-solution/ Wed, 05 Feb 2020 15:53:18 +0000 http://www.jacs-solutions.com/?p=8908 Off-the-shelf devices often offer too many or too few features and capabilities because they are built for mass production and not to fit your unique needs. That’s […]

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Off-the-shelf devices often offer too many or too few features and capabilities because they are built for mass production and not to fit your unique needs. That’s why custom is better for commercial use. True device customization puts all the power in your hands. The way it should be. We believe in partnering with our customers to understand their needs and work together to build a solution that exceeds expectations. If you’re ready to bring your vision to fruition, then look no further. JACS Solutions has been building customized hardware and firmware solutions for nearly a decade and we’ve perfected our approach to helping you build your custom solution in just 5 easy steps.

Choose Your Device

Decide the type of device and the size screen size of the device if it’s needed. Is it a smartphone, a tablet, a large screen display, or some other connectivity solution? Then, choose from JACS Solutions’ robust product line of connected devices all the way up to a 55” display. Don’t see what you need? Let’s talk. We can help to assess and recommend the ideal devices to meet your business needs.

Choose Your Mode of Connectivity

It’s time to consider how your device will be used and the environment in which it will be used. Are you looking to build a custom tablet for transportation or maybe some other mobile purpose? Then you’ll probably need to consider cellular connectivity. Maybe you’re building a wayfinding solution on a larger display that needs to leverage Power-over-Ethernet (PoE) for cost-savings. Or, maybe you’re creating an in-building tablet solution and can leverage your existing Wi-Fi® infrastructure. Whatever the case, JACS Solutions can help you build a solution that leverages cellular connectivity, Wi-Fi®, or PoE.

Customize Your Hardware

Are you looking for non-standard features and capabilities, or maybe you need to find the optimal combination of specifications and cost? Whatever the case, here is where we start to make your device look the part. JACS Solutions’ hardware customization can customize your devices’ operating system, memory, frame, casing, camera, ports, branding, etc. JACS can also build custom accessories to accommodate your devices like vehicle docks, mounts, enclosures, hand straps, extended battery cases, charging carts, and more.

Customize Your Firmware

JACS Solution’s approach to firmware customization begins with locking down the applications at the operating system (OS) level. This allows you to not only receive better security and longer device lifecycles but also include just the applications of your choice. We can work with you to create a custom OS launcher, boot screen, logo, wallpaper, buttons, and manipulate systems settings to better fit your needs. And when your solution is built to your satisfaction, we’ll even load your custom firmware on each of your devices before it’s shipped for a configuration-free deployment.

Manage Your Devices

Now that you’ve built the perfect solution, it’s time to plan how to maintain your creation. JACS Solutions offers remote device management to keep hundreds of thousands of purpose-built devices easily and securely updated. We leverage Firmware-Over-The-Air (FOTA) to remotely push firmware updates to your devices. To make this process as efficient as possible, we use Smart DIFF technology that sends only the difference between the original version and the new version for timely and conservative updates. JACS Solutions also provides remote monitoring for application and device deployment statuses and gives you complete control of update progress and configuration, including times and region of updates, unattended updates, and use of network data.

To learn more about our custom solutions or to get started, call 443.718.4333, email info@jacs-solutions.com, or visit us on the web at www.jacs-solutions.com.

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Assistant Project Manager https://www.jacs-solutions.com/assistant-project-manager/ Mon, 03 Feb 2020 19:29:07 +0000 http://www.jacs-solutions.com/?p=8890 JACS Solutions provides a wide range of custom-built integrated information system solutions and advance technologies devices. Due to our fast growth, we are now seeking an assistant […]

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JACS Solutions provides a wide range of custom-built integrated information system solutions and advance technologies devices. Due to our fast growth, we are now seeking an assistant project manager to help support our Project Management Department.

Job Description:

  • Participate in the design of project management processes and planning
  • Assist managers in taking care of the fine details of projects
  • Build and maintain good working relationships with clients to ensure complete customer satisfaction and good prospects for future business
  • Coordinate and ensure the smooth operation of multiple projects from start to finish
  • Maintain contact with clients through phone calls, emails
  • Monitor inventory levels to determine the need for stock procurement and replacement
  • Prepare and present to the manager weekly or monthly reports of project operations
  • Collect data, analyze it, and help Project Manager to set objectives for projects
  • Ensure changes in project plan are communicated to team members
  • Fill in for project manager by managing daily operations in their absence
  • Ensure project team members comply with company methodologies and project principles
  • Respect decision-making boundaries and know when to call the attention of the manager

Job Requirements:

  • Associate Degree
  • Excellent writing and verbal communication
  • Proficient in Microsoft Word, Excel, Project, PowerPoint
  • Must be personable and have the ability to engage with customers
  • Ability to multi-task and meet deadlines
  • Excellent organizational skills

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Assistant Product Manager https://www.jacs-solutions.com/assistant-product-manager/ Mon, 03 Feb 2020 19:25:27 +0000 http://www.jacs-solutions.com/?p=8887 SUMMARY: Responsible for working together with the Product Manager on all aspects of product line day-to-day management, include product concept build-up, development, analysis, cross-team support, technical documentation […]

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SUMMARY: Responsible for working together with the Product Manager on all aspects of product line day-to-day management, include product concept build-up, development, analysis, cross-team support, technical documentation development, and resource management.

DUTIES AND RESPONSIBILITIES:

  • Closely collaborate, work with cross-department teams to drive and develop new products that meet company objectives together with the Product Managers;
  • Develop product requirement documents for potential new products;
  • Develop and maintain internal technical documentation including release notes, quick starting guide, user manual, test plan, etc.;
  • Support the development of marketing materials including, brochures, website content, training programs, samples, competitive comparisons, product news, and updates;
  • Provide product sales and technical training internally to different departments.

QUALIFICATIONS:

  • Bachelor’s degree (B.A./B.S.) in Electrical Engineering/Computer Engineering/ Telecomm communication-related field or equivalent. Master Degree preferred;
  • 2 to 4 years of telecommunication industry related experience or equivalent;
  • Familiar with product developing, validation, debugging environment;
  • Strong organizational, planning, problem-solving, and analytical skills;
  • Commitment to excellence and high standards;
  • Excellent written and oral communication skills
  • Good background knowledge of Linux, Android operating system, GSM/WCDMA/LTE telecom systems.
  • Ability to manage priorities and workflow
  • Ability to work independently and as a member of various teams and committees
  • Proven ability to handle multiple projects and meet deadlines
  • Strong interpersonal skills.

COMPETENCIES:

  • Problem Solving–Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
  • Technical Skills–Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Teamwork–Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
  • Written Communication–Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Planning/Organizing–Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

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